Rules
- General provisions
- These rules set out the basic principles for the use of the website www.liepsnele.com conditions.
- By using this website, users accept and agree to be bound by these rules.
- The website administration reserves the right to change or update these rules at any time without prior notice. The new rules shall come into force upon their publication on the website.
- User responsibilities
- Users of the Website undertake not to use the Website for any illegal activity, including any distribution of content that may be unlawful, defamatory, threatening or infringe the rights of another person.
- Users are responsible for the security of their personal information, such as passwords and other data protection. The website accepts no liability for damages caused by the user's negligence.
- Ordering and purchase conditions
- By placing an order on the website, users confirm that they have provided correct and complete data.
- The website administration reserves the right to refuse an order if it suspects incorrect information or other irregularities.
- Prices and product offers are subject to change without prior notice.
- Payment and delivery
- On the website www.liepsnele.com the following payment methods are accepted: [insert accepted payment methods].
- For delivery terms and conditions, please see the separate delivery section.
- The Website accepts no responsibility for delays in delivery caused by postal services, couriers or other unforeseen circumstances.
- Protection of personal data
- The personal data provided by users is processed in accordance with the legislation of the Republic of Lithuania and the European Union's General Data Protection Regulation (GDPR).
- For more information on the protection of personal data, see our Privacy Policy.
- Intellectual property rights
- All text, images, logos and other information on the website are the property of the website owners or content creators under legal license. No material on the site may be copied, distributed or used without the consent of the site administration.
- Third party links
- The website may contain links to third party websites. The Site administration is not responsible for the content, privacy policies or other services of such sites.
- Limitation of liability
- The website administration makes every effort to ensure the accuracy of the content of the website and its continued operation, but is not liable for any interruptions or damages caused by any malfunction or errors in the content.
- Users of the website use the website at their own risk. The Website shall not be liable for any direct or indirect damages in connection with the use of the Website or the inability to use the services.
- Final provisions
- Any disputes arising out of compliance with these Rules shall be settled by negotiation or in accordance with the procedure established by the laws of the Republic of Lithuania.
- If any part of these Rules is declared illegal or invalid, the remaining parts of the Rules will remain in force.
Rules on free delivery in Lithuania:
- Free delivery conditions:
- Free delivery applies to all orders with a total amount of at least EUR 500.
- Free delivery is only valid for orders delivered within Lithuania.
- Delivery time:
- Delivery in Lithuania usually takes between 2 and 3 working days.
- Adverse weather conditions, peak seasons or other external factors may result in longer delivery times.
- Methods of delivery:
- For orders with free delivery, we use the reliable logistics partners of our choice.
- Goods can be delivered either to homes or post offices, depending on the customer's choice and availability.
- Other conditions:
- Free delivery is not valid if the order is subject to discounts, promotions or sales, unless otherwise stated.
- The website administration reserves the right to change the delivery conditions without prior notice, but changes will not apply to orders already placed.
Rules for returning goods
- Return period for goods The consumer has the right to return the goods within 14 calendar days of receipt of the goods, regardless of the reason.
- Condition of the returned goods The product must be returned in its original packaging, in good condition (labels intact, unused, clean and undamaged). The returned goods must not have been used, except to the extent necessary to determine the nature, characteristics and performance of the goods.
- Returns process To return an item, you must fill in the returns form on our website or contact us by email: info@liepsnele.com. The completed form or email must be submitted within 14 days of receiving the goods.
- Cost of returning goods If the returned product meets all the requirements, the consumer will receive a full refund of the amount paid for the product, excluding delivery costs. The cost of return postage will be borne by the buyer, unless the goods received have been damaged or defective.
- Conditions for returning goods These return rules do not apply to goods that have been made to order, or to goods that are classified as perishable or categories of goods that cannot be returned for hygiene or health reasons.
- Refund of money The money for the returned goods will be refunded to the account specified by the customer within 14 days of receipt and inspection of the goods.
- Quality guarantee and defective goods If the goods received are faulty or do not correspond to your order, we undertake to replace them with a suitable one or refund your money without any additional conditions. The cost of returning the defective goods is borne by us.
- Contact If you have any questions about returning goods, please contact us by email: info@liepsnele.com or by phone +370 612 95599
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